Conflict is common in all areas where people come together for any length of time yet it needs to be resolved to ensure that everything runs smoothly and people are happy. One well known area of conflict is the workplace. Do your research and write about the causes of conflict in the workplace; also suggest solutions.
· “Conflict resolution” https://www.youtube.com/watch?v=KY5TWVz5ZDU
Familiarize yourself with the issue:
· “How to resolve conflict in the workplace” http://blink.ucsd.edu/HR/supervising/conflict/handle.html
Reading material to make notes on:
· “What causes employee conflict in the workplace?” http://smallbusiness.chron.com/causes-employee-conflict-workplace-21264.html
· “Bell and Hart’s eight causes of conflict” http://www.mindtools.com/pages/article/eight-causes-conflict.htm Make sure to check the links in the text.
· “13 Tools for resolving conflict in the workplace, with customers and in life” http://www.mediate.com/articles/bermanlj3.cfm
· “How to manage conflict at the workplace” https://www.youtube.com/watch?v=rU30E2g3BbI
Videos to watch and make notes on:
· “Conflict resolution in 6 simple easy steps” https://www.youtube.com/watch?v=DSGy5yvC0hM