Sunday, March 22, 2015

HOW TO TEACH DOCTORS EMPATHY


“Being a good doctor requires an understanding of people not just science”
By: Sandra G. Boodmanmar
Published: March 15 2015, The Atlantic, http://www.theatlantic.com/health/archive/2015/03/how-to-teach-doctors-empathy/387784/
Level of Difficulty: **
Note to the student: the skills being practiced in this reading task are paraphrasing and summary skills. The task is designed to promote the ability to think in English and get to grips with the intricacies of sentence structure; especially relationships of cause and effect.
BEFORE YOU READ
QUESTIONS
1.       Read the story of Jeremy Force. He earned the compliment thanks to……………………which aims to teach doctors all about……………………………………………
2.       Without clinical empathy, it would be much harder to ………………………….and develop a good………………,which is essential if the doctor is to help the patient.
3.       Empathy benefits the patients as………………………increases and……………………… are better. It also benefits doctors as both ………………………… and the percentage of……………………………is less.
4.       The upside of the issue of clinical empathy is that………………………………, which is why efforts are being made to promote it. An example of such efforts is……………………………………..
5.       The driving force behind the efforts to promote empathy is the fact that…………………………..
6.       The purpose of the program implemented at Columbia is to improve doctors’ understanding of patients by teaching them………………………..,enable them to get the full picture by encouraging them to………………………….and resist the desire to ………………………………………….
7.       The doctors who claim that being empathic is a waste of time have been proved wrong as …………………………………………………………………………………………………………………………………………
8.       The immediate result of lack of empathy is ………………………………the results of which can, in some cases, be fatal.
9.       Doctors who are empathic may feel happier in themselves and really grow to love their jobs thanks to……………………………………………………..
10.   What effect did Tulsky’s father’s dinner time conversation have on her? She reached the conclusion that………………………………………………………………………………………………………
11.   Circle the odd one out according to the text: Some doctors avoid empathy because they don’t want to get emotionally involved / don’t really care / they know nothing about body language/ they don’t like emotional outbursts.
12.   Circle the odd one out according to the text: Read about the contents of the Empathics course. In this course, doctors are taught to be considerate / aloof / approachable /friendly.
13.   What innate habit of doctors has Lipman been trying to kick?
14.   What instance described in the text indicates that Lipman is probably very popular with his patients? The fact that …………………………………………………………………………
WRITING TASK
Use the information from the text and the links you have been provided with to discuss why doctors need to be more empathic and how they can become so.
HOW TO TEACH DOCTORS EMPATHY KEY AND TEACHER’S NOTES
1.       Oncotalk  / clinical empathy
2.       Establish trust / doctor-patient relationship
3.       Satisfaction, outcomes / burnout, malpractice suits and errors
4.       It can be taught / Empathetics
5.       Baby boomers have higher expectations and are less likely to tolerate doctors they consider arrogant or unapproachable
6.       Decode facial expressions, listen, interrupt
7.       Doctors randomly assigned to take the Empathics course were judged by patients as significantly better at understanding their concerns and making them feel at ease than residents who had not undergone the training.
8.       Poor communication
9.       The positive feedback they receive from patients
10.   Medicine was about more than the illness
11.   Don’t really care
12.   Aloof
13.   The desire to fix something or make something happen in a visit

14.   He engaged, he expected the emotional response and hung in there at the meeting with a patient with end-stage cancer.
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